> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://wedodev-en.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Change your password

# Change your password

*   Click on your profile at the bottom of the main menu, then on **Settings** (1-2)
    
*   Under MY SETTINGS, click on **Password and 2FA (**3)
    

![](https://downloads.intercomcdn.com/i/o/928306055/be244686eb9474989f424e34/1.png)

*   Enter the old password (4)
    
*   Enter the new password, respecting the following requirements: **One lowercase letter / One number / One special character / Minimum 8 characters** (5)
    
*   Confirm new password (6)
    
*   Click on **Modify password** to validate changes (7)
    

![](https://downloads.intercomcdn.com/i/o/928307771/e3d380df9e08db9c47ec3d36/2.png)

# Forgotten password

🤔 Forgot your password?

💡 You can reset it from the login window by following the procedure indicated!

![](https://downloads.intercomcdn.com/i/o/928308784/05282b87c4a7bf089b9b780a/3.gif)