> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://wedodev-en.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Formatting text

You can set the formatting of the **Paragraph**, **Decision** and **Private Note** blocks.

Select some text, then choose an option from the menu:

![](https://downloads.intercomcdn.com/i/o/450908727/f0a3f7c5f2aa7c0806e93cb0/image.png)

# Style

B = bold

`ctrl/cmd + G`

I = italic

`ctrl/cmd + I`

U = underline

`ctrl/cmd + U`

S = strikeout

# Bulleted list, numbering & alignment

Add a **bulleted list** or **numbering**.

![](https://downloads.intercomcdn.com/i/o/450910205/a6660ee68876ec6243db8bbf/chrome_cKhxBHFiEx.gif)

💡 Tips

*   Insert a `-` and `space` to add a bulleted list
    
*   Insert `1.` to start a numbered list
    
*   Use `tab` to indent a paragraph
    

Choose the **alignment** of your text

Align left - Center - Align right - Justify

![](https://downloads.intercomcdn.com/i/o/450911269/0ba5befdb59dcc39bc65bf66/chrome_fRPPPDTm7Z.gif)

* * *

# Internet link

Add a link to a web page.

![](https://downloads.intercomcdn.com/i/o/450912821/0c9dc002265f838437bbbb7c/chrome_uHGpxVEo5h.gif)

# Colors

Choose the font color and highlight your text.

![](https://downloads.intercomcdn.com/i/o/450916644/3559b18fcce6ad12b9de4ace/chrome_TXUCq7fSbs.gif)

# Undo Formatting

An option allows you to undo the formatting of your text.

![](https://downloads.intercomcdn.com/i/o/450917865/aeef4a31989520726297b6e0/chrome_CGxekdf2BO.gif)